Leadership & Management
Cert IV in Leadership & Management (Traineeship)
Develop Leadership skills that will help you to empower others
Our business courses are catered for your Go-to people! These courses will create superstar Supervisors/Managers and business owners and ensure they have the skills they need to push your business to the next level.
This qualification reflects the role of individuals working as developing and emerging leaders and managers in a range of enterprise and industry contexts. As well as assuming responsibility for their own performance, individuals at this level provide leadership, guidance and support to others. They apply solutions to a defined range of predictable and unpredictable problems, and analyse and evaluate information from a variety of sources.
Throughout this course our expert trainer will work with you to learn these skills:
- Become a role model of other team members
- Consult and develop objectives and action plans
- Develop and implement risk management
- Developing channels and culture of open communication
- Customer service ‘going the extra mile’
- Resolve conflict and disputes within a work environment
- Coaching and mentoring colleagues
Focus on Knowledge & Support
What will make your training program stand out is how we teach and what you learn. Our programs give you flexibility to study whilst remaining in your workplace connected with your staff and peers. You will be able to take advantage of the best knowledge and learning in order to achieve your goals. At Workplace Training Strategies you will gain knowledge and put it to practice