Cert II in Hospitality Traineeship

Develop quality hospitality skills that the industry needs

Our program is designed for students entering into the industry in various hospitality
settings such as restaurants, hotels, motels, catering operations, clubs, pubs, cafes and coffee shops. The student may work with some autonomy or in a team environment under supervision. This qualification reflects the role of individuals who have a defined and limited range of hospitality operational skills and basic industry knowledge. They are involved in mainly routine and repetitive tasks and work under direct supervision. This qualification provides a pathway to work in various hospitality settings, such as restaurants, hotels, motels, catering operations, clubs, pubs, cafés, and coffee shops.


Our expert trainer will focus on the fundamental building blocks to ensure excellence in:

  • Customer service ‘going the extra mile
  • Workplace related product knowledge
  • Adherence to individual workplace in-house systems and procedures
  • Food and beverage services
  • Building relationships with internal and external customers
  • Learn a range of hospitality skills

Focus on Knowledge & Support

What will make your training program stand out is how we teach and what you learn. Our programs give you flexibility to study whilst remaining in your workplace connected with your staff and peers. You will be able to take advantage of the best knowledge and learning in order to achieve your goals. At Workplace Training Strategies you will gain knowledge and put it to practice

We Come To You

No need to leave your workplace we will come to you. At WTS we believe that to understand your business needs we need to be in your environment. Our hands-on learning and training techniques will be tailored to your business at your venue. Unlike many other RTO’s we develop each training course to suit your specific needs.

Find out more about our courses

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